Which of the following is NOT one of the three categories for Board investigations?

• A. Administrative errors in documentation
• B. Billing errors
• C. Privacy concerns
• D. Equipment failure

Answer: (A)

Issues the Board investigates are focused on patient safety, privacy, and the integrity of practice systems. Billing errors, privacy concerns, and equipment or safety-related problems all reflect situations that can directly impact patients and the licensee’s ability to practice safely and ethically, so they are treated as formal investigation categories.

Administrative errors in documentation, while important and needing correction, are generally handled through administrative actions, retraining, or process improvements rather than a formal Board investigation category. They don’t typically signal the same level of risk to patient care or professional conduct that prompts Board investigations, which is why they’re not included among the three categories.